Automate real-time status updates for B2B marketplaces
B2B marketplaces and enterprise customers expect full transparency on their orders. Hyperfox automates real-time status updates, ensuring customers receive accurate, up-to-date information on order progress, stock availability, and delivery timelines, without manual follow-ups.
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Eliminate manual follow-ups and status inquiries
Keeping customers informed about their orders can be time-consuming and prone to errors. Hyperfox helps you solve the most common challenges:
- Order status updates are handled manually, leading to delays and inconsistencies.
- Customers frequently request stock availability and shipment updates, overloading the back office.
- Integrating status updates into B2B marketplaces and customer platforms is complex and IT-intensive.
Automate real-time status updates
Seamless B2B marketplace integration
Push real-time updates to connected platforms, eliminating the need for manual communication.
Live order tracking
Automatically update customers with real-time order status, from confirmation to dispatch and delivery.
Stock availability insights
Enable customers to check real-time stock levels and expected replenishments, reducing unnecessary inquiries.
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The value of automating real-time status updates
- Save up to 80% of time spent on responding to status and stock inquiries.
- Reduce customer uncertainty and improve transparency with automated updates.
- Increase efficiency with seamless integration into B2B marketplaces and internal systems.
