From inbox, voice and paper straight into your ERP
The agentic intake engine of the platform. It reads PDFs, Excel files, handwritten notes, free-text email and voicemail, validates every line against your rules, and posts structured documents into your ERP.
AI-native customer operations for
It handles your orders, your quotes and your supplier documents
Each process gets its own agent, one that knows its own documents, counterparties and ERP objects. Switch on the process that costs you the most time today and add the others whenever you are ready.
Order-to-Cash Agent
Inbound customer orders from any channel become validated sales orders, with the customer matched, SKUs resolved and prices and minimums checked.
- Email, attachment and voicemail order intake
- Customer and SKU matching against your master data
- Sales orders posted into your ERP
Quote-to-Cash Agent
Inbound RFQs and RFP documents become structured quote requests, drafted proposals and, once accepted, orders.
- RFQ email and RFP document parsing
- Proposal drafting on your pricing rules
- Accepted quotes converted into orders
Procure-to-Pay Agent
Supplier order confirmations and purchase documents are read, compared against your purchase orders, and discrepancies flagged before they cost you.
- Order confirmation reading and matching
- Price, quantity and date discrepancy detection
- Purchase documents updated in your ERP
An AI agent that processes your orders from inbox to ERP
Five steps, all of them automatic. Your team sees the exceptions, never the routine.
- 1
Capture
Every channel: shared mailboxes, personal inboxes, voicemail, phone messages, portal links and scanned post.
- 2
Extract
Every format: handwritten notes, audio, PDF, Excel, Word, CSV, images and links behind a login.
- 3
Match
Every line matched to your system of record: the customer, their article numbers, their agreed prices.
- 4
Validate
Business rules checked automatically. Only genuinely uncertain lines go to a colleague for review.
- 5
Push
The finished document is posted directly into your ERP, with a full audit trail from intake onwards.
It knows how distributors, manufacturers and wholesalers really order
Reading a document is the easy part. What decides whether an order line can actually be shipped is your packaging, your minimums and your lead times, and that is where generic document AI stops.
Order splitting
One customer message becomes the sales orders your operation needs: split per warehouse, per delivery date, per supplier or per drop-shipment, without anyone rekeying a line.
Packaging units and conversions
Three pallets, twelve cases, five hundred pieces: the agent converts whatever the customer wrote into the sales unit your ERP expects.
Minimum quantities and multiples
Order quantities are rounded to full cases, pallet layers or the agreed minimum, or held back for review when rounding is not yours to decide.
Delivery dates and lead times
Requested dates are checked against real lead times, cut-off times and stock, so nobody confirms a delivery your warehouse cannot make.
Customer catalogues and price agreements
Their article numbers, your SKUs, EAN codes, agreed prices, discount scales and blocked assortments, applied per account.
Stock, backorders and alternatives
When a line cannot be filled, the agent applies your rules: propose the alternative article, split off the backorder or flag it for your team.
Any channel, any format, any language
Multi-channel document ingestion
The agent reads email body text, PDFs, Excel files, Word documents, CSVs, images, handwritten notes and voice messages. No templates needed.
- Email body text and attachments
- PDF, XLSX, DOCX, CSV, and image files
- Handwritten and scanned documents
- Voicemail and voice-message transcription
Understands context, not just text
Intelligent data extraction
The agent doesn't just OCR text. It understands the structure of a commercial document and identifies products, quantities, units, delivery dates and special instructions.
- Product identification across naming variations
- Quantity and unit-of-measure recognition
- Delivery date and address extraction
- Special instructions and notes capture
Your rules, automatically enforced
Business rule validation
Every extracted document is validated against your business rules before it reaches your ERP. Pricing, minimums, availability: all checked automatically.
- Price verification against customer agreements
- Minimum order quantity enforcement
- Stock availability checking
- Customer-specific product restrictions
Zero manual steps
Automatic ERP integration
Validated documents are pushed directly into your ERP as structured orders, quotes or confirmations. Your team only handles exceptions, not the routine.
- Direct integration with Odoo, Exact, SAP, Business Central
- Structured sales order and quote creation
- Exception-only workflow for your team
- Complete audit trail from intake to ERP
Let an AI agent process your orders end-to-end
See how your customer operations becomes AI-native in a live demo.
- Start with a personal demo using your data
- Go live in days, not months
- Connected with your ERP
GDPR-compliant • EU-based • Enterprise-grade security
0%
less time on order entry
From hours of manual work to fully automated processing
0%
fewer order errors
The agent eliminates human transcription mistakes
0x
more volume, same team
Scale without adding headcount
What changed for teams like yours
Distributors, manufacturers and wholesalers use Hyperfox across their order, quote and purchasing flows. Here is what they tell us after going live, in their own words.
3 min → 30 sec per order
"Order processing went from three minutes to thirty seconds. Our team now focuses on service, not data entry."
Frank Ruette
COO, GOBO
Scaled without head count
"One platform replaced the chaos. We scaled our care centre operations without adding a single person."
Kristien Hulsbosch
Director, Farmapunt
Fewer errors, same team
"Same team, more orders, fewer mistakes. We eliminated manual entry and the errors that came with it."
Steven Maes
CEO, Duplast
Common questions about the IDP Agent
Everything you need to know before getting started
The agent processes documents with very high accuracy and improves over time as it learns your specific products and customers. Any uncertain extraction is flagged for human review.
The agent understands documents in English, Dutch, French, German, and most other European languages. It handles mixed-language documents as well.
Yes. The agent uses advanced vision models to read handwritten notes, scanned faxes, and photographed order forms. Legibility varies, but it handles most handwriting well.
Uncertain extractions are flagged for human review. Your team reviews only the exceptions, not every document. Over time, exceptions decrease as the agent learns.
No. Documents keep arriving in your existing mailbox. The agent monitors it and processes them as they come in, with no changes needed for your customers.
Ready for AI-native customer operations?
Automate your order-to-cash process with Hyperfox.
- Start with a personal demo using your data
- Go live in days, not months
- Connected with your ERP
GDPR-compliant • EU-based • Enterprise-grade security